FAQ

QUESTION #1: WHERE IS MY ORDER?

My ebooks and audiobooks are delivered via email from my distributer, BookFunnel. The email will be sent as soon as the purchase is completed (I would check your spam folder as it may have gone in there). 

For Signed Paperbacks: They will ship in 3-5 business days. You will be recieving a USPS tracking number  when it ships.

You can find the books that you purchased directly from me here or you can go to www.bookfunnel.com/help and use your email as your login name.

If you still can't find it, reach out to info@scottallanbooks.com

QUESTION #2: CAN I READ ON MY E-READER?

Bookfunnel does allow you to send the ebooks to your preferred e-reader or app via email. It is a fairly simple process. If you have any issues, you can reach out to BookFunnel at help@bookfunnel.com and they are ready to assist you.

For the audiobooks, the best way to enjoy them is directly through the BookFunnel app. The BookFunnel app is easy and free.

QUESTION #3: IS THERE A SPECIFIC ORDER TO READ?

QUESTION #4: CAN I RETURN THE DIGITAL PRODUCTS?

Since they are digital products and as soon as they are emailed to you, I can't get them back, I do not offer returns on the ebooks or audiobooks. Thank you for your understanding. 

What do I do if my BookFunnel code has expired?

Once BookFunnel sends the codes, you have 14 days before the codes expire. You have the books forever, don't worry. You can either reach out to BookFunnel at help@bookfunnel.com to request new codes, or you can go to www.bookfunnel.com/help and use your email as your login. All the books you have purchased using that email address will be located there.

QUESTION #6:  I NEED TO CONTACT SCOTT ALLAN

If you need anything, reach out to my team at info@scottallanbooks.com